Dealer Comments

"Sales increase of 32% for GAP policies"

"Payment Protection rises from 9% penetration to 34%"

"Substantial increase in Extended Warranty sales"

“Like a majority of dealers we introduced a paper-based FSA Process, but looking back it was not customer friendly as we were ticking boxes for compliance, and from an administration point of view we were in danger of losing essential documents and getting it all dreadfully wrong”

“The FSA Automotive Showroom Manager Process is a showroom pc based system that allows our sales people to take every customer through a simple process without missing a single stage of the FSA requirements. It looks professional and helps the customer have a better understanding of their needs, treats the customer fairly and protects their interests. In addition our interests are also protected by having the completed records saved to our database, no more looking for FSA documents in deal files”

“The new process has actually increased our sales and profitability, given us a defined and manageable structure to our FSA procedure, in addition to giving us peace of mind of being compliant. Our customers tell us they have a better understanding of their needs when considering insurance products, which leads to higher customer satisfaction”

Warwick Humphries
Managing Director, Honda Bristol